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Choose by situation

Find the Octopus route that fits your situation

Most people do not start with a tariff name. They start with a real constraint: an EV, a low-mileage car, a fixed deal ending, solar panels, a mixed battery setup, a move or a bill that looks odd. This page points you to the most useful place to start.

Last reviewed 2 June 2026.

Start with the constraint, not the tariff name

If the issue is an EV, start with where it charges and how often. A low-mileage driveway car, a no-driveway car and a solar-battery home can point to different Octopus checks.

If the issue is money, compare the whole home rather than one cheap-rate headline. Standing charges, daytime use, public charging and export setup can change the answer.

If the issue is process, gather evidence first: closing readings, final bills, smart-meter data, meter serial numbers and app screenshots matter more than a quick tariff label.

If the issue is smart charging, keep one control route clear. Charger, vehicle, inverter and home-automation data can explain what happened, while Octopus billing still depends on compatible smart meters, half-hourly readings and tariff terms.

If you already know you want to switch

Use the situation guides first if you are still comparing options. If you have decided Octopus is right for you, the referral page has the code, what each person gets and the calmer step-by-step route through signup.

Open the referral page

Ready when you are

Still deciding?

Compare live rates, read the review or keep the referral link handy for later.

If Octopus fits your home, our referral link can get you £50 credit once your switch is complete. Existing customer? Find out how you can benefit too. T&Cs apply (only one switching offer per household).

Use the referral link
Use the referral link